About Me

I didn’t set out to become an operations specialist. I became one because I kept fixing the problems that slowed teams down.

It started in legal support, where I was managing high-volume probate cases and realizing that most of our inefficiencies came from broken processes, not lack of effort. So I started fixing them. I built dashboards to track case attention. I created tagging systems to identify bottlenecks. I automated workflows that were eating up hours of manual work.

Over three years, I coordinated 160+ concurrent cases, administered Monday.com and CRM platforms, and implemented process improvements that cut turnaround time by 50%. But more importantly, I learned how to translate messy, complex problems into clean, scalable solutions.

Now I'm looking for my next role—something in business operations, implementation, or analyst work where I can use these skills in a tech-forward environment. I'm done with the chaos of understaffed legal teams. I want to work somewhere that values systems thinking, process optimization, and building things that actually work.

What I bring:

• Process design and workflow optimization

• Tool administration (Monday.com, Python, SQL, Excel, Zapier)

• Cross-functional coordination and stakeholder management

• A bias toward action and a low tolerance for inefficiency

If you're hiring for a role where "figure it out and make it work" is part of the job description, let's talk.